Terms and Conditions

You state that the very fact that you are visiting/have visited the Hello.vedlabs.in is a complete unqualified acceptance of yours relating to various terms and conditions detailed in the website as also in the disclaimer section of this Agreement. You fully declare and undertake with a sound mind without any undue force, pressure, influence or coercion on you, that you shall be fully bound by the terms of the website as also by the terms of the disclaimer. Hello.vedlabs.in can change its terms and conditions any time before any prior intimation. The visitors and users of the website are requested to go through the Terms and Conditions carefully, as they access the services from Hello.vedlabs.in Whenever you avail any of the serviced by Hello.vedlabs.in, it shall be automatically implied that you agree to the terms and conditions described herein.

Hello.vedlabs.in is not liable for any advice given by any of the professionals listed with it. All the opinions, reports, suggestions etc are given by the professionals in their own personal capacity. Hello.vedlabs.in is only providing you with a platform to reach out to the most esteemed astrologers of the country.

The member availing the services of Hello.vedlabs.in agrees to: – Provide the requisite amount of current, relevant, complete, and accurate information about himself/ herself that is required for the service availed, – Notify in case of any changes of the above information, To facilitate our services that pertain to the domain of astrology, you may have to disclose a few personal details to the astrologers. All these details are not recorded or kept by us in anyway. Only the details that you submit to us by being a member of our website are recorded and are kept away in our server. No third party has got access to it. You also agree that your account credentials shall not be transferred or sold or assigned to any another party. You shall also agree to immediately notify Hello.vedlabs.in of any unauthorized use of your account or any other breach of security that comes to your knowledge.

Membership to the Site is void where prohibited. Your use of this Hello.vedlabs.in represents and warrants that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. Once you register with us, you are not to share the credentials of your account with anyone under any circumstances. Any subsequent disability shall render this agreement void from that point there on.

This Agreement will remain in full force and effect while you use the Site and/or are a Member of Hello.vedlabs.in. You may terminate your membership at any time, for any reason by informing Hello.vedlabs.in in writing to terminate your Membership.  Hello.vedlabs.in reserves its right to change the Service or delete features at any time and for any reason and to cancel or suspend your Service at any time. Such cancellation or suspension may be without cause and/or without notice. In case of service cancellation, your right to use the Service stops right away. Once the Service is cancelled or suspended, any data you may have stored on the Service may not be retrieved later. If we cancel the Service in its entirety without cause, then we will refund to you, on a pro-rata basis the amount of your payment corresponding to the portion of your Service remaining right before such cancellation. Hello.vedlabs.in also reserves the right to cancel your membership we it is unable to verify your account details. You understand that Hello.vedlabs.in may at any time, at its sole discretion and without prior notice to you, prohibit or restrict your access to the use of the website or related services.

Hello.vedlabs.in owns and retains all proprietary rights, including without limitation, all intellectual property rights in the Hello.vedlabs.in Site and the Hello.vedlabs.in Service. Though Hello.vedlabs.in is diligent in posting all the content in the digital domain. If you find anything derogatory or wrong you may write to us informing about the same. The Site contains the copyrighted material, trademarks, and other proprietary information of Hello.vedlabs.in, and its licensors. Except for that information which is in the public domain or for which you have been given express permission by Hello.vedlabs.in, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. All lawful, legal and non-objectionable messages (in the sole discretion of Hello.vedlabs.in), content and/or other information, content or material that you post on the forum boards shall become the property of Hello.vedlabs.in. Hello.vedlabs.in reserves the right to scrutinize all such information, content and/or material posted on the forum boards and shall have the exclusive right to either remove, edit and/or display such information, material and/or content. Hello.vedlabs.in can at any time change, regulate or alter the content published by it. You must use the Hello.vedlabs.in Service in a manner consistent with any and all applicable local, state, federal laws and regulations.

Once you have paid for the minutes to speak to the astrologers, refund requests will not be entertained under any circumstances. Talk to Astrologer Minutes are credited to your account instantly on submission of your input details, including your Registered Mobile Number.

Any dispute, controversy, or claim arising out of, relating to, or in connection with this Agreement shall be settled by binding arbitration in accordance with the commercial arbitration rules in the Indian Law. The arbitration shall be conducted by a single arbitrator, selected in accordance with the rules in the Indian Law, and judgement on the arbitration award may be entered in any court having jurisdiction thereof. Notwithstanding the foregoing, either party has the right to seek any interim or preliminary relief from a court of competent jurisdiction in Bengaluru, Karnataka, IN

Refund Policy
Customers are requested to order carefully and with full consideration. If you wish to cancel an order, please let us know within 1 hour from making the payment. The timelines displayed on the site are an approximation. We try to adhere to them to a very large extent. Delays will be considered as biases for refund if we are unable to serve you within 72 hours of your allocated time frame post telephonic confirmation.

We do not consider refunds for in-correct data provided by the customer. We request you to please re-check all your data when entered. Hello.vedlabs.in will not consider refund requests resulting from the incorrect data provided by you. However, if you inform us within an hour of ordering, we will consider the changes to be made.

The services offered by Hello.vedlabs.in are not meant to replace any philosophical, emotional or medical treatment. It is offered here as a service. Hello.vedlabs.in holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology. On ordering the customer assumes full responsibility upon this matter. Thus, no refunds will be issued on this ground.

Phone Advise: Please ensure that your contact number is in full coverage area and that you answer the phone when it rings. Any call once connected, will not be refunded.

All refunds will be made after deducting the transaction charges levied by the bank and / or the payment gateway or any other charges that may have been borne by Hello.vedlabs.in in processing and / or delivering the service, as applicable. Multiple payments against the same order will be refunded in full (without deducting transaction charges on the duplicate payments), after retaining the cost of a singular order.


Our Copyright Policy

You cannot post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Site through the Hello.vedlabs.in Service in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Site; your address, telephone number, and email address; a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and where applicable a copy of the registration certificate proving registration of copyright or any other applicable intellectual property right; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Hello.vedlabs.in’s Copyright Agent for Notice of claims of copyright infringement can be reached by writing to the address located under the Help/Contact section on the site.


Use of the Hello.vedlabs.in Site and/or the Hello.vedlabs.in Service is governed by the Hello.vedlabs.in Privacy Policy.

Disclaimers/Limitation of liability

Your use of the Hello.vedlabs.in service is at your sole risk.

please note that this contract strictly limits our liability and Hello.vedlabs.in does not provide warranties for the service. The contract also limits your remedies.

Astrology is an evolving body of knowledge, with experiences and original research being contributed by astrologers from around the world. Any data, interpretation, prediction or information in any form received through Hello.vedlabs.in should not be treated as substitute for advice or treatment you would normally receive from medical professionals, financial advisors, legal consultants and other such licensed services. Hello.vedlabs and its subsidiaries, affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied fitness for a particular service and non-infringement.

Astrological counselling offered through Hello.vedlabs.in is based on cumulative or individual knowledge, experience and interpretations of astrologers and as such it may wary from one astrologer to another.

Astrologers on the panel of Hello.vedlabs.in may from time to time make recommendations of using mantras, yantras, gemstones or other astrological remedies to be used by you. Such recommendations are being made in good faith by the astrologers and Hello.vedlabs.in and its subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranty that (i) the service will meet your requirements; (ii) the service will be uninterrupted, timely, secure or error-free; (iii) the results that may be obtained from the use of the service will be accurate or reliable; (iv) the quality of any products, services, information or other material purchased or obtained by you through the service will meet your expectations; and (v) any errors in the software will be corrected. You are required to make full disclosure about the emotional, mental and physical state of the person seeking advice from the panel of astrologers of Hello.vedlabs.in, so that the astrologers make an informed judgment about giving advice.

Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. Limitation on liability: you expressly understand and agree that Hello.vedlabs.in and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Hello.vedlabs.in has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.

Notwithstanding anything to the contrary contained herein, Hello.vedlabs.in liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Hello.vedlabs.in, for the service during the term of membership.