Personal information

In order to operate the Site in an efficient and effective manner and provide users with information on astrology services & products that may be of interest to them, Hello.vedlabs.in may collect personal information, including contact information (such as an email address), from its users. In addition, this information allows us to provide users with relevant astrological details. We also automatically track certain information based upon your behavior on the Site and use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve users in general.

You agree that Hello.vedlabs.in may use your personal information to contact you and deliver information to you that, in some cases, is targeted to your interests or provides administrative notices or communications applicable to your use of the Site. By accepting this Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of any further receipt by following the opt out provisions provided in each such communication.

We do not sell our users’ personal information to anyone for any reason . When placing an order for an astrology service, our users decide for themselves how much contact information they wish to display

All users should be aware, however, that when they voluntarily display or distribute personal information (such as their email address), that information can be collected and used by others. This may result in unsolicited messages from third parties for which Hello.vedlabs.in is not responsible. Also, you may have arrived at this Web site by following a link from any other affiliate. If so, please be aware that Hello.vedlabs.in will not share your information with that affiliate but the affiliate may use the information collected by them consistent with its privacy policy instead of this one.

Hello.vedlabs.in may also disclose specific user information when we determine that such disclosure is necessary to comply with the law, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of Hello.vedlabs.in or other users of the Site. In addition, personal information we have collected may be passed on to a third party in the event of a transfer of ownership or assets or a bankruptcy of Hello.vedlabs.in

Credit card security
Hello.vedlabs.in employs encryption for secure credit card transactions. At Hello.vedlabs.in, we use 128-bit SSL encryption, the highest level of SSL encryption currently available to consumers. This ensures the safety and security of your credit card transactions. SSL (“Secure Sockets Layer”) basically means that our server and your browser create and agree on an encryption key that will be used only for that particular session. Once established, this key encrypts all communication between our server and your browser.

What you should know
Hello.vedlabs.in cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the documents you post or access and for your conduct on and off the Site.

If you think you have been a victim of fraud, immediately contact us .

The information user provides us
Many of our services require users to sign up for an  Account. We would require some personal information, like user name, email address, phone number, Country, GPS Location and Birth Date for the same.

For ensuring an enhanced and customised user experience, we also ask users to update their Gender, Birth Location, Astrology topics (Love, Relationship e.t.c) and Current Location.

Usage information
We also track and collect information about user interaction, like when an app is installed, a Recharge is done to Wallet, a Consultation is made with Astrologer, a rating is provided to Astrologer.

Device information
We collect device-specific information such as unique device identifiers & IP.

Local storage
We may collect and store information (including personal information) locally on user’s device using mechanisms such as browser web storage (including HTML 5) and application data caches.

User’s First Name, Birth Detail and Interests will be shared with Astrologers for consultation.